Sometimes our support team will ask for your computer name to help identify your machine on the network or when setting up remote support. You can find it in just a few quick steps.
Method 1: Use Windows Settings
Works on both Windows 10 and Windows 11.
1. Open the Start Menu
Click the Start button (Windows logo) on your taskbar.
2. Type and Click “About Your PC”
Start typing: about your PC
Then click on the result labeled “About your PC” or “System”.
3. Find Your Device Name
In the window that opens, scroll to the Device specifications section.
Look for “Device name” — that’s your computer name.
Example: DESKTOP-5JG42RQ or JohnsLaptop
Method 2: Use the Run Command
If you're more comfortable with keyboard shortcuts:
1. Press Windows Key + R to open the Run dialog
2. Type cmd and press Enter to open the Command Prompt
3. In the black window, type:
Then hit Enter. Your computer name will be displayed right below.
Why It Matters
Providing your computer name allows our support team to:
-
Identify your machine on the network
-
Remote in securely when needed
-
Access logs or diagnostic info tied to your system
Summary
| Step | What to Do |
|---|---|
| Windows Settings | Start → “About your PC” → Look for Device name |
| Command Prompt | Open CMD → Type hostname → Hit Enter |
| Share with Support | Copy and paste the name into your support ticket or email |
Still can’t find it? No problem — contact us and we’ll walk you through it.